staff's warmth truly shines during your stay at this cozy hotel with a nice swimming pool

Pleasant staff, excellent service.

mixed feelings about my stay

The breakfast service staff were truly attentive, making mornings enjoyable. The bar staff each evening were also great, ensuring my group had what we needed.

The overall experience did not meet my expectations.

This place was a perfect match for my short stay in Tinley Park with fantastic value for money. The staff was really helpful, especially during breakfast. they had a great selection that I actually looked forward to each day. Make sure to check out the nearby shopping and dining options.

Spacious suite but room service left dirty silverware in the hallway.

Decent Stay but Needs Attention to Details

We enjoyed our stay, and the highlight was the delicious breakfast buffet, which offered a variety of options. However, there were issues with cleanliness in the room that impacted our overall experience. I recommend addressing these concerns for future guests.

would book again

The room had air conditioning, free toiletries, and a microwave. Beds had comfy feather pillows, and the decor was modern. Enjoyed the fitness center with sun loungers. The breakfast served freshly baked croissants, and the staff were super attentive, especially during the breakfast rush. Plenty of USB outlets and a TV made it convenient.

The attentive service at breakfast and the bar during the evenings stood out as highlights. However, the overall experience was marred by mediocre room quality and high prices, making the value feel poor. Additionally, the fitness center's limited equipment and the breakfast buffet's sparse offerings left much to be desired.

The indoor pool was pretty clean, and it was nice to unwind after a long day. Really appreciated the cozy ambiance and well-maintained facilities.

The Queen Room with Two Queen Beds felt a bit cramped and the noise level was higher than expected. We also found the in-room refrigerator wasn't working, which was a letdown. On the brighter side, the beds were comfortable enough for a good night's sleep, and I appreciated the coffee maker in the room for my morning fix.

I was impressed by the lobby's welcoming decor and easy access to the main areas, making it convenient for seniors like me with mobility concerns. The staff's attentiveness added to the enjoyable ambiance during my stay.

More accessible seating in common areas would help.

The hotel offers convenient access to I-80, making it an ideal location for business travelers. The room was comfortable with effective Wi-Fi, and the staff was exceptionally friendly, providing prompt assistance throughout my stay. The breakfast selection included a variety of fresh fruits and hearty options, which was a nice touch to start the day.

Some amenities, like the pool, were not in service during my stay.